Legal Notice (Specified Commercial Transactions Act)

Notation Based on the Act on Specified Commercial Transactions

TOSAKAFUNKTM's operational information and terms and conditions for the services it provides are published as follows.

Seller
Sho Matsumoto
Representative
Sho Matsumoto
Location
  • 542-0081
  • 2-22-205 Minamifunaba, Chuo-ku, Osaka-shi, Osaka
Phone Number
06-7777-6728
Email Address
contact@tosakafunk.com
Public URL
https://www.tosakafunk.com/
Sales Price
Prices are displayed including tax on each service introduction page. The final price including tax will also be shown on Stripe's payment screen.
Other Charges Required Besides Product Price
  • Consumption Tax
  • Bank Transfer Fee (to be borne by the customer if bank transfer is used)
Payment Methods
  • Credit Card Payment (Visa, Mastercard, JCB, etc.)
  • Bank Transfer (online transfer via Stripe Invoicing, or transfer to a designated bank account)
Payment Due Date
  • Spot Production (Invoicing): Due date stated on the invoice (generally within 30 days from the invoice issue date). However, payment terms of up to 60 days may be set based on individual contracts.
  • Subscription Support (Subscription): Payment is processed automatically on the 1st of every month at the start of the service and thereafter. For contracts made mid-month, prorated calculation may apply for the first month.
Service Provision Period
  • Website Production: Based on individual contracts, delivery will be made within approximately 30 business days after final design approval.
  • Subscription Support: Service provision will commence immediately after payment completion.
Returns, Cancellations, Refunds
  • 【Production Services】: Due to the nature of the services, retainer fees and production costs are non-refundable for cancellations due to customer convenience after contract signing. If the deliverables differ significantly from the contract, please contact us within 7 days of delivery.
  • 【Subscription Support】: If you wish to cancel mid-term, please contact us via the website's Contact form at least 7 days before the next billing date. Prorated refunds for monthly fees already paid will not be provided.

A request regarding inquiries

To focus on our production business and support operations, we have centralized our inquiry contact point to a mail form. Please refrain from contacting us for sales or solicitation.

Important Notice Regarding Customer Support and Inquiries

At TOSAKAFUNKTM, in order to focus on production work and meetings with clients, we have unified our inquiry channels to email and web forms. We kindly request that you refrain from sales and solicitation contacts.

Please note that we may not be able to answer phone calls during meetings or production. For all inquiries, including urgent matters, please contact us through the following channel.

▶︎ Contact form:https://www.tosakafunk.com/contact

Even if you leave a message on our answering machine, we will generally contact you back via email.