
Legal Notice (Specified Commercial Transactions Act)
Notation Based on the Act on Specified Commercial Transactions
TOSAKAFUNKTM's operational information and terms and conditions for the services it provides are published as follows.
- 〒542-0081
- 大阪府大阪市中央区南船場3丁目2番22号おおきに南船場ビル205
- Consumption Tax
- Bank Transfer Fee (to be borne by the customer if bank transfer is used)
- Credit Card Payment (Visa, Mastercard, JCB, etc.)
- Bank Transfer (online transfer via Stripe Invoicing, or transfer to a designated bank account)
- Spot Production (Invoicing): Due date stated on the invoice (generally within 30 days from the invoice issue date). However, payment terms of up to 60 days may be set based on individual contracts.
- Subscription Support (Subscription): Payment is processed automatically on the 1st of every month at the start of the service and thereafter. For contracts made mid-month, prorated calculation may apply for the first month.
- Website Production: Based on individual contracts, delivery will be made within approximately 30 business days after final design approval.
- Subscription Support: Service provision will commence immediately after payment completion.
- 【Production Services】: Due to the nature of the services, retainer fees and production costs are non-refundable for cancellations due to customer convenience after contract signing. If the deliverables differ significantly from the contract, please contact us within 7 days of delivery.
- 【Subscription Support】: If you wish to cancel mid-term, please contact us via the website's Contact form at least 7 days before the next billing date. Prorated refunds for monthly fees already paid will not be provided.
Regarding Inquiries
To focus on production and support operations, we have consolidated our inquiry channels to email forms. We kindly ask that you refrain from sales or solicitation inquiries.
【Request Regarding Customer Support and Inquiries】
At TOSAKAFUNKTM, to concentrate on production tasks and client meetings, we have unified our inquiry channels to email and web forms. We kindly ask that you refrain from sales or solicitation inquiries.
We may not be able to answer phone calls during meetings or production. For all inquiries, including urgent matters, please contact us via the channels below.
Even if you leave a message on voicemail, we will generally respond by email.